Fast, Reliable Delivery from Duwies
At Duwies, we believe that great products deserve a great delivery experience. Every order is carefully packed and shipped with attention to detail so your purchase reaches you safely and efficiently.
Order Processing Time
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Orders are processed within 1–2 business days after successful payment confirmation.
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Orders placed on Sundays or public holidays will be processed on the next working day.
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Once your order is shipped, tracking details will be shared with you.
Shipping Policy
Delivery Timeline Across India
We deliver across India through reliable courier partners. After your order is processed and shipped, the estimated delivery time depends on your location.
| Location Type | Estimated Delivery Time | Example Cities / Areas |
|---|---|---|
| Metro Cities | 3–4 Business Days | Mumbai, Delhi, Bengaluru, Hyderabad, Chennai, Kolkata, Pune, Ahmedabad |
| Tier 2 & Tier 3 Cities | 4–6 Business Days | Jaipur, Lucknow, Indore, Surat, Nagpur, Chandigarh, Coimbatore, Bhopal, Vadodara |
| Remote & Rural Areas | 6–8 Business Days | Hill regions, Northeast India locations, rural villages, and areas with limited courier connectivity |
Note: Delivery timelines may vary depending on courier availability, weather conditions, public holidays, and other situations beyond our control.
Shipping Charges
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Shipping charges will be calculated and displayed at checkout before payment.
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Free shipping offers may be available during promotional periods.
Order Tracking
Once your order is dispatched, tracking details will be shared through your registered contact information.
For shipping assistance:
Email: help@duwies.in
WhatsApp & Phone: +91 8898910780
Delivery Issues
If your order is delayed, damaged, or you experience any delivery concern, please contact our support team. We will work to resolve the issue as quickly as possible.
Incorrect Address Information
Please check that your shipping address, phone number, and other details are correct before completing your order. Duwies cannot be held responsible for delays caused by incorrect or incomplete customer information.
Our Commitment
With over 15 years of experience in women's fashion manufacturing, we carefully manage every step—from production and quality checks to packaging and delivery.
Our promise is simple: premium quality products, honest service, and a smooth shopping experience delivered directly from our manufacturing expertise to your doorstep.
Thank you for choosing Duwies.